FAQS

What is the typical shipping time?
Shipping usually takes 5-7 business days within the US. International shipping may take 10-15 business days, depending on the destination.


Do you offer international shipping?
Yes, we ship worldwide! Delivery times and costs will vary depending on the destination.


Are your products cruelty-free?
Yes, all of our beauty and cosmetics products are 100% cruelty-free.


What is your return policy?
We accept returns within 15 days of purchase, provided the products are unused and in their original packaging.


How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor its progress.


Are your products suitable for sensitive skin?
Many of our products are formulated for sensitive skin. Please refer to individual product descriptions for more details.


Do you offer discounts for bulk orders?
Yes, we offer special discounts for bulk purchases. Please contact our support team for more information.


How can I ensure product quality?
We prioritize quality and source our ingredients from reputable suppliers. Each product undergoes strict quality checks before shipping.


What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.


Can I cancel or change my order after placing it?
You can cancel or modify your order within 24 hours of placing it. Please contact customer support for assistance.